Frequently Asked Questions
Everything you need to know about shopping with Luibelle.
What is Luibelle's shipping policy?
We offer standard and expedited shipping worldwide. Orders are typically processed within 1-2 business days, and delivery times vary based on your location and chosen shipping method.
How can I return an item?
We accept returns within 30 days of purchase. Items must be in their original condition, unworn, and with all tags attached. Please visit our Returns Portal to start your request.
Are your products true to size?
Most of our pieces are true to size. However, since we curate from various designers, we recommend checking the specific size guide located on each product page for the most accurate fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options through Klarna and Afterpay.
Do you offer international shipping?
Yes, Luibelle ships to over 50 countries. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress in real-time.